Razer USB keyboard causing video issues. | Razer Insider
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Razer USB keyboard causing video issues.

  • July 9, 2026
  • 1 reply
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J

Model: Ornata V3 X causing video issues with HP desktop with MS Windows 11.
Misc yellow/green screens, freezes, Then, appears to not complete POST.  Very strange.
Replacing they Razer kybd [Removed Serial number] solved the problem. 
But I miss the Razer keyboard.   Any suggestions?
Thank you. Jim B. (Eden Prairie, MN)

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • July 9, 2026

    Hi jbiwer55346,

    That’s definitely a strange issue, and thanks for sharing the details. If the problem stops when the Razer Ornata V3 X is disconnected, it does sound like the keyboard or the connection may be contributing to what’s happening.
    To help isolate the problem, allow me to ask a few questions:

    • Have you tried the keyboard on a different USB port on the HP desktop?
    • Is it connected directly to the PC or through a USB hub?
    • Do the same issues happen if you connect the keyboard after Windows has already loaded?
    • Have you had a chance to test the keyboard on another computer to see if the same behavior appears there?
    • Are there any other USB devices connected when this happens?

    In the meantime, please try the steps below: 

    1. Connect the keyboard directly to a different USB port on the system.
    2. Remove any USB hubs or adapters if you’re using one.
    3. Test with only the keyboard connected and disconnect other non-essential USB devices.
    4. Check for any available Windows updates and HP driver/BIOS updates.
    5. If possible, test the keyboard on another PC to see whether the issue follows the device.

    If you need further assistance, feel free to PM so I can check for other workarounds. All the best!

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