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razer viper 3pro

  • December 31, 2025
  • 1 reply
  • 2 views

techfocusVerdigris485

I had sensor problems, then I did an update, and since then my mouse only works on the table, even though I recalibrated it and reset it. I have version 1.14.0.0.

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1 Reply

Razer.Aero
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  • Razer Support
  • January 1, 2026

Hi techfocusVerdigris485,

I’m sorry to hear about the issue you encountered with your Razer Viper V3 Pro. To resolve the issue, please make sure to update the mouse firmware here and perform the troubleshooting steps in this link.  If you need further help, feel free to PM me with your device serial number and proof of purchase for warranty validation. All the best!

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