Razer Viper 8K system lag in Apex Legends (video) | Razer Insider
Question

Razer Viper 8K system lag in Apex Legends (video)

  • 27 January 2024
  • 0 replies
  • 147 views

Userlevel 2

Hi,

I'm on a Ryzen 7 5800X, RTX 3080, NVMe storage, X570 motherboard and I have this annoying issue where Apex Legends starts stuttering after about 2 hours or playing. I've checked my temperatures and neither my CPU, nor my GPU is overheating but I've narrowed the issue down to the mouse polling rate. I've attached a step by step video showcasing my problem, see the end of this post. Please watch the video before possibly dismissing this issue.  

First, I start Apex with the mouse set to only a 1000Hz because Apex doesn't support high polling rate. After about 2 hours of playing on 1000Hz, the system begins the stutter and the only way to fix this is to set the polling rate to 500Hz (not really why I bought a gaming mouse). An alternative fix is to restart Apex which is obviously not possible during a match.

Can you please look into this? I didn't buy a gaming mouse to have it set to 500Hz. I can understand if the Apex engine doesn't support 8000Hz but even 1000Hz seems an issue.

Mouse: Razer Viper 8Khz 
Mouse firmware version: 1.03.01 
Synapse version:  3.9.109.11015  
Windows Version: Windows 10 22H2, build 19045.3930  
Apex Legends version: 3.0.55.37  
Motherboard: latest drivers and bios 

Video: https://youtu.be/YOB0uzn5d6U


0 Replies

Be the first to reply!

Reply