Razer Viper 8Khz doesn't work all after updating | Razer Insider
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Question

Razer Viper 8Khz doesn't work all after updating

  • January 31, 2024
  • 1 reply
  • 234 views
Yulcha1337

My Razer Viper 8Khz mouse after the Synapse update, the mouse does not work completely at all, how can I restore it? The mouse has completely stopped working, there is no backlight, the same on the other PC

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3224 replies
    • January 31, 2024

    Hello Yulcha1337,

    I'm sorry to hear about your Razer Viper 8KHz not responding after updating its firmware. Does the behavior happen while the Razer Synapse is closed or disabled? Please PM me with your device serial number and proof of purchase so I can verify its warranty. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

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