Razer Viper 8Khz doesn't work all after updating | Razer Insider
Skip to main content
Question

Razer Viper 8Khz doesn't work all after updating

  • January 31, 2024
  • 1 reply
  • 253 views

Yulcha1337

My Razer Viper 8Khz mouse after the Synapse update, the mouse does not work completely at all, how can I restore it? The mouse has completely stopped working, there is no backlight, the same on the other PC

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 31, 2024

Hello Yulcha1337,

I'm sorry to hear about your Razer Viper 8KHz not responding after updating its firmware. Does the behavior happen while the Razer Synapse is closed or disabled? Please PM me with your device serial number and proof of purchase so I can verify its warranty. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

*Thread locked to curb the conversation to PMs.