Razer Viper 8KHz, Windows 7, Synapse 3 | Razer Insider
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Razer Viper 8KHz, Windows 7, Synapse 3

  • June 3, 2021
  • 1 reply
  • 31 views
A
It detects the device, but says it is an "unsupported devices" and gives error message "Windows 8 (or higher) is required to unlock the full potential of the following devices: Razer Viper 8KHz" It won't even display any Mouse/Customization Tabs at the top to allow rebinding of keys or Macro, I can understand if Windows 7 might not support 8Kz (200/500/1000 KHz was working fine on my LanceheadTE) I was using LanceheadTE just yesterday and I had no problems at all using Mouse/Customization/Macro tabs.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • June 3, 2021
    While Synapse 3 supports Windows 7 x64, the newer hardware of the mouse does not play well with an older platform. This is why on the manual for the mouse, Synapse is listed to require at least Windows 8 or higher.
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