Razer Viper Mini has suddenly stopped tracking all movement. However, all other functions of the mouse are working perfectly and infrared LED is clearly visible.
I have already tried all the common solutions (cleaning the sensor, trying different mousepads, testing on another PC, reinstalling drivers) without success.
There have been threads opened about this issue, but no solution or answer has been provided yet. Is there any solution?
Hello TrVia,
I understand that your having issue with the Razer Viper Mini Razer, where the cursor doesn’t tract. Was this working fine before? Were there any incidents that happened to your mouse prior to the issue?
Any noticeable physical damage from the device? Please perform the troubleshooting steps in this article to fix the problem with your mouse. If you need further assistance, please feel free to send me a PM with your device’s serial number and proof of purchase for warranty options. Thank you!
*Thread locked to curb the conversation to PMs.
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