Everything was fine untill today, when I switched on my laptop, my mouse is not working, as in it is showing that it's not detected, the mouse ain't moving, and the RGB is off, but the red sensor light beneath is still on. I've plugged the mouse into another pc and the same issue persist. Please help.
Question
Razer viper mini not getting detected , but senor light is on.
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- Razer Support
Hey there,
It seems you're encountering an issue with your mouse, as it's not being recognized by either your laptop or another computer. No worries, let me help you! Could you please send me a PM together with your device’s serial number so I can check its details here in our system and assist you accordingly.
*Thread locked to curb conversation to PM.
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