Hello, just today I bought a Razer Viper Mini mouse and I have some problems... more precisely, it does not appear in razer synapse and when I try to update the firmware it tells me that it is not connected to the PC, the thing to mention is that I changed the port the usb in which the mouse is and I encountered the same problem with the previous mouse, also from razer, I had no problems and now I have no idea what could be the cause