when scrolling down, it sometimes scrolls up and down again and vice versa
Answer
Razer viper mini scroll glitching
Best answer by Razer.Aero
Hi khp18,
I'm sorry to hear about the issue with your Razer Viper Mini's scroll wheel moving in the wrong direction. Were there any incidents that happened to your device before the issue? Is there any noticeable physical damage from the mouse? Is the scroll wheel hard to turn or stuck in a certain way? Does the behavior happen while Razer Synapse 3.0 is closed or disabled? Please do the troubleshooting here. If the steps didn't help, PM with your device serial number and proof of purchase so I can check for replacement options. All the best!
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- Razer Support
- Answer
Hi khp18,
I'm sorry to hear about the issue with your Razer Viper Mini's scroll wheel moving in the wrong direction. Were there any incidents that happened to your device before the issue? Is there any noticeable physical damage from the mouse? Is the scroll wheel hard to turn or stuck in a certain way? Does the behavior happen while Razer Synapse 3.0 is closed or disabled? Please do the troubleshooting here. If the steps didn't help, PM with your device serial number and proof of purchase so I can check for replacement options. All the best!
*Thread locked to curb the conversation to PMs.
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