Razer Viper Mini side buttons became loose | Razer Insider
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Question

Razer Viper Mini side buttons became loose

  • July 9, 2024
  • 1 reply
  • 75 views

My side buttons on the viper mini became loose. I see that warranty lasts 2 years and I purchased it off the amazon razer store within that time span. I already submitted a ticket however I’m writting here to confirm that I am actually eligible for the warranty and I hope to get this resolved quicker than the just submitting a ticket.

 

Do I have warranty even if I purchased it on Amazon?

 

What are the options for compensation? 

 

 

1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • July 9, 2024

Yes you still have warranty, but if bought through amazon, then I’d RMA it at amazon.

Viper Mini is EOL, so probably you’ll get Razer Cobra as a replacement.