Razer Viper Ultimate - Charging dock suddenly stopped working. | Razer Insider
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Question

Razer Viper Ultimate - Charging dock suddenly stopped working.

  • August 10, 2026
  • 0 replies
  • 3 views

ViktorHarold

I highly accuse synapse 4 on what happened.

My dock's RGB lights suddenly stopped working and the USB receiver on it does not work anymore. I think it got bricked by the update.

However, it still charges my mouse.

I have:

  • Reinstalled synapse.
  • Updated firmware.
  • Did the "jam it hard" method even if it feels like it's all the way in.
  • Plugged the dock with the dongle in it.
  • Tried it on my laptop, but same with my pc, it says USB device not recognized.
  • I swear, I tried my best and everything that can be found in the web.

Did anyone experience the same issue? and found a fix for it?