razer viper ultimate disconnecting and instantly reconnecting when i use wireless. fine when wired.

everytime i use my mouse wireless it keeps disconnecting and when it does reconnecting, immediately disconnects again. i can only use it wired, and in the months leading up to it doing that it would pause all the inputs until i unplugged and replugged the wireless usb. ive tried razer forums and all that, but no clue. any help?