Razer Viper Ultimate dongle broke | Razer Insider
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Question

Razer Viper Ultimate dongle broke

  • November 15, 2025
  • 1 reply
  • 17 views

SunderPants

Hi,

My Razer Viper Ultimate wireless dongle suddenly stopped working. It began randomly disconnecting and reconnecting every second, as if it were constantly being unplugged and replugged. The issue is continuous and makes the mouse unusable.

Is there anything I can do to fix this, and is this a known issue?

Additionally, I haven’t been able to find a replacement dongle in my region. Could you please provide the exact part number for the Razer Viper Ultimate dongle and advise where I can purchase a compatible replacement?

Thank you,

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, ​@SunderPants!

 

I can check our inventory for a replacement dongle that you can purchase. Please send me a message via PM along with the serial number of your Viper Ultimate so I can validate it in our system and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.