Razer Viper Ultimate Dongle doesn't connect | Razer Insider
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Question

Razer Viper Ultimate Dongle doesn't connect

  • February 9, 2025
  • 1 reply
  • 73 views

Hi guys! 

My Razer viper ultimate mouse stopped connecting via dongle, although everything was fine before that.

I downloaded the pairing utility, but it crashes the pairing. Updating the firmware also doesn't help, because at the upgrade stage, the dongle reaches 40% and then resets.

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1 Reply

Razer.sushi.boi

Hello there, ​@thinkTuscanTOURMALINE589!

 

Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.

 

*Thread locked to curb conversation to PM.