Razer Viper Ultimate Dongle not detected | Razer Insider
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Question

Razer Viper Ultimate Dongle not detected

  • April 28, 2026
  • 1 reply
  • 13 views
I

Hello

I am unable to use the mouse wireless, i can use it with the included cable.

It is an old mouse out of warranty.

Is it possible to get a replacement dongle please.

 

 

Thanks

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • April 28, 2026

    Hello ​@InDuSOnE,

    Let me check on it. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory?


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