I am translating Japanese.
OS: Windows 11
I'm updating the USB wireless dongle by plugging it into my PC, but it stops at 40%.
No change even after several hours.
No change even after restarting the PC.
Please advise on a solution.
Download the firmware from the link below:
https://mysupport.razer.com/app/answers/detail/a_id/4646
Purchased the product on Amazon
https://amzn.to/4mczvUZ
Best answer by Razer.Speedcr0ss
I am translating Japanese.
OS: Windows 11
I'm updating the USB wireless dongle by plugging it into my PC, but it stops at 40%.
No change even after several hours.
No change even after restarting the PC.
Please advise on a solution.
Download the firmware from the link below:
https://mysupport.razer.com/app/answers/detail/a_id/4646
Purchased the product on Amazon
https://amzn.to/4mczvUZ
Try removing all Razer Synapse-related files from your PC by downloading our Razer Driver Clean-up tool, then reinstalling the Synapse after including its updates. Once done, please redo the firmware update process. Let me know how it went. Feel free to send me a PM.
*Thread is now locked.
I am translating Japanese.
OS: Windows 11
I'm updating the USB wireless dongle by plugging it into my PC, but it stops at 40%.
No change even after several hours.
No change even after restarting the PC.
Please advise on a solution.
Download the firmware from the link below:
https://mysupport.razer.com/app/answers/detail/a_id/4646
Purchased the product on Amazon
https://amzn.to/4mczvUZ
Try removing all Razer Synapse-related files from your PC by downloading our Razer Driver Clean-up tool, then reinstalling the Synapse after including its updates. Once done, please redo the firmware update process. Let me know how it went. Feel free to send me a PM.
*Thread is now locked.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
