Hi, for a few days now my Razor Viper Ultimate keeps disconnecting, more and more frecuently, in wireless mode (it works perfectly with wired mode). I’ve tried reinstalling Synapse, updating the firmware, changing to another port, different PC and even tried using the mouse without the software and the problem remains.
Is it a dongle issue? Did the software update causes my dongle to malfunction? Is there any problem with the 2.4 GHz connectivity?
Thanks in advance!
i just bought the daym mouse and i started having this weird experience where all my devices disconnect and reconnect over and over, and guess how i stop it, i unplug the charging dock thing and its all good, the moment i put that in it all borks, its actually pissing me off.
I just started having this issue yesterday, was working fine then suddenly started acting up. I’ve tried restarting, upgrading to Synapse 4, resetting drivers, and even unplugging the charging dock and it still won’t work. Mouse only works in wired mode, which is fine, but I’d like to use it wireless, too.
I’ve had these issues for a long while now and as some said here, unplug the goddamn charging dock it fixed everything. Not only did the random disconnects disappear, it is not running even smoother all the time.
Also been having this issue for a while now. Today has been awful. It works for a bit disconnects and I have to plug it in several times for it to work but again only for like 5 minutes. No problem wired. And strange that it works intermittently must be a software/firmware issue on Razer’s end.
i just bought the daym mouse and i started having this weird experience where all my devices disconnect and reconnect over and over, and guess how i stop it, i unplug the charging dock thing and its all good, the moment i put that in it all borks, its actually pissing me off.
I HAVE BEEN HAVING THIS ISSUE FOR OVER A YEAR
WHAT IS RAZER DOING?!?!?
Same issue with my wife’s mouse. This morning it just started connecting and disconnecting every time when dongle is connected. Uninstaling drivers and Synapse doesn’t help. Anyone solved it?
I have had this issue for at at least 6months now and I noticed that every time my AC is off, it keeps on disconnecting and reconnecting, so the only way for me to be able to properly use it is by cranking up my AC inside the room.
same in here, from the beginning from the day i bought it everyday when i use it it randomly disconnects from my pc and the razer synapse (color settings cursor movement etc.) from 3sec to 15sec for no reason, its very anoing when u play any game or you trying to focus on somethink, i see that its common problem with razer viper ultimate so it’s probably not manufacturing defect or an error in some series, judging by the number and date of comments. I can agree that if this problem won’t be somehow fixed that i will be forced to switch into logitech/stealseries :(
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