Hi, for a few days now my Razor Viper Ultimate keeps disconnecting, more and more frecuently, in wireless mode (it works perfectly with wired mode). I’ve tried reinstalling Synapse, updating the firmware, changing to another port, different PC and even tried using the mouse without the software and the problem remains. Is it a dongle issue? Did the software update causes my dongle to malfunction? Is there any problem with the 2.4 GHz connectivity? Thanks in advance!

Guys, I found a solution that worked for me. I bought my razer viper ultimate about 4 or 5 years ago, and it worked completely fine until today while I was playing PUBG, my mouse started to stutter. It would constantly disconnect and reconnect every second and I was looking for help online. If I connect my mouse to the cable directly, it works perfectly fine, yet I still wanted to use it wirelessly. First, connect your mouse to your cable and go to razer synapse. Then go to power settings and change your wireless power saving settings to a higher number (I changed mine from 1 to 5)and it should fix it. I hope this works for everyone having this issue, and please let me know if it does.

Razer Viper Ultimate keeps disconnecting

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