Razer viper ultimate keeps disconnecting | Razer Insider
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Question

Razer viper ultimate keeps disconnecting

  • November 24, 2025
  • 1 reply
  • 6 views

Is there any way I can get a replacement dongle for the viper ultimate. When using the dongle it keeps disconnecting and reconnecting but when wired it performs normally. Pretty upset since this has been my favorite mouse over the last 4 years.

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1 Reply

Razer.sushi.boi

Hello there, ​@Le_snaker!

 

I can check our inventory for a replacement dongle that you can purchase. Please send me a message via PM along with the serial number of your Viper Ultimate so I can validate it in our system and for proper documentation. Looking forward to your response!

 

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