Hello Razer Support,
I own a Razer Viper Ultimate mouse. The wireless USB dongle keeps connecting and disconnecting continuously, making wireless mode unusable.
I have already:
Updated firmware/software
Tried multiple USB ports
Tested on another PC
Wired mode works normally
Please let me know if a replacement dongle is available for my region (India) or if this qualifies for warranty support.
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Thank you,
Nasir Khan