Hi!
My Razer Viper Ultimate stopped working wirelessly. It only works while connected to PC via USB cable. I tried everything I read online including: connecting the USB dongle directly to the motherboard, disabling Synapse, updating the Firmware and driver, connecting the mouse to a different PC, using Razer’s pairing utility.
Unfortunately none of the above worked. I'd really appreciate your help.
-My mouse's model:
RC30-030501
Thanks!
Question
Razer Viper Ultimate not connecting wirelessly, only works with cable
I have the same problem for a while now and tried several updates… nothing works and now sign of any razer support on this topic so far!
We all paid so much money on these products, just to get a broken device!
Same here, if i connect it through bluethoot, it connect and desconect constantly, by cable it works but the idea of this mouse is not having it plugged, and no one from the support team answer here, looks like they dont care...
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