Razer Viper Ultimate Not Tracking

Question

Hello Everyone, as you can see from the title, my razer viper ultimate has recently stopped tracking. It happened out of nowhere as I was just playing some Minecraft when out of the blue my mouse stopped responding. After further inspection I found that all the buttons still work, but that’s only when connected wirelessly. When connected wired the mouse is not responsive at all. The light next to the profile button works regardless, idk if that detail helps but hey.

Razer.Zionzedd · Answer

Try to reinstall the driver and update the firmware by following the steps here. If that didn’t help, feel free to PM me the serial number so I can validate its model and check for other workarounds to help you resolve the tracking problem of your mouse. Thanks!

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