Razer Viper Ultimate RC30-030501 – replacement wireless dongle | Razer Insider
Skip to main content
Question

Razer Viper Ultimate RC30-030501 – replacement wireless dongle

  • August 28, 2026
  • 1 reply
  • 3 views
M

Hi Razer Support,

I own a Razer Viper Ultimate, model RC30-030501 / RZ01-03050, and I am located in Slovenia, EU.

The mouse works perfectly when connected by cable, but when used wirelessly it repeatedly freezes/disconnects for several seconds and then reconnects.

I have tested it on multiple computers and USB ports, and the problem persists only in wireless mode, so I suspect the original USB receiver is failing.

I would like to purchase an original replacement Viper Ultimate USB HyperSpeed Dongle (RC30-03050300-R3M1).

Could you please check replacement stock availability for Slovenia / EU and let me know how I can purchase one?

I can provide the serial number via private message.

Thank you.

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • August 28, 2026

Hi ​@Mikkalys,

Upon checking, please be advised that the dongle for your mouse is currently out of stock in our inventory. Unfortunately, I have no info on if and when it will be restocked. Just send me a PM for any other concerns.

 

 

*Thread locked to curb conversation to PM.

CookiesAccessibility statement