ive had my razer viper ultimate for a couple years, haven’t had any issues with it until the past week. now its skipping and its near impossible to play fps games with. ive tried deleting my drivers like a forum here said, clean reinstalling synapse, updating the firmware, cleaning the sensor, etc. it works perfectly fine when wired, i only have issues when trying to use it wirelessly via the dongle. ive also tried using other ports on my pc, nothing has worked
Question
Razer Viper Ultimate Spipping
This topic has been closed for replies.
- Razer Support
Hey
Please bear with me for a bit. Can you download the Mouse Pairing Utility and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue you're currently experiencing.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.