Razer viper ultimate USB Dongle replacement | Razer Insider
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Question

Razer viper ultimate USB Dongle replacement

  • Oct 28, 2026 8:08 PM UTC
  • 1 reply
  • 2 views

Dear Razer Support Team,

 

I am the owner of a Razer Viper Ultimate mouse, model RC30-030501. Recently, the USB receiver that I use to connect the mouse to my computer has been damaged and no longer works.

 

I would like to know if it is possible to purchase a replacement USB receiver that is compatible with this model. Additionally, could a standard Bluetooth receiver be used instead to connect the mouse, or is a proprietary Razer receiver required?

 

I would appreciate any information regarding availability and the process to obtain a replacement.

1 Reply

Razer.Zionzedd

Hi OWS911,

 

You cannot use a standard Bluetooth receiver or a generic USB dongle to connect your Razer Viper Ultimate mouse, as it requires a proprietary Razer or a dedicated USB dongle. The mouse still functions normally when plugged in directly via its USB charging cable, but wireless mode requires a matching Razer receiver paired via the Razer Mouse Pairing Utility. As your original USB dongle has been physically damaged, let’s check if we can still process a replacement for you.

 

Please PM me your Razer Viper Ultimate’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

 

 

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