Razer Viper v2 Just randomly stopped working | Razer Insider
Skip to main content
Question

Razer Viper v2 Just randomly stopped working

  • February 15, 2024
  • 4 replies
  • 668 views

Now it wont turn on. I tried all sort of troubleshooting, including firmware updates plugging into another pc. Charging for 30 mins, I've tried everything. It worked for a minute then cut out again and now is completely unresponsive. At first when it just randomly cut out, I plugged into a usb charger and it started showing a green light. It then wouldn’t work still when plugged into the pc, but then somehow it recognised it I managed to update it and it worked for like 5 mins, i went to sleep come back and it had a green light, but wasn't working again. I unplugged it from the pc plugged it back in and it said it wasn't recognised and now there is no light and it is completely unresponsive. I also tried uninstalling the device in device manager. Nothing is working.

 

It’s really disappointing considering there is no outside damage, and how expensive the mouse is. It was a gift and I definitely wont get another with such a stupid issue such as this impacting it.

 

Maybe the inside is dusty?  Any way the fact i cant just plug it in and play is really infuriating,

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • February 19, 2024

Is it working connected via cable (directly to your PC)?


  • Author
  • Insider Mini
  • February 19, 2024

I just plugged it in after leaving it for a few days, it worked for like 2 minutes then cut out again. It had a green light and it was recognised by the pc, then it just cut out and the light turned off.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • February 19, 2024

I’d try different cable if possible, but it may be some hardware issue. If so, I’d just RMA the mouse.


  • Author
  • Insider Mini
  • February 19, 2024

A different cable hasn’t worked. Thanks for the responses though.