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Razer viper v2 pro

  • September 23, 2023
  • 1 reply
  • 24 views

so my mouse dongle stopped working and i cant use it wireless, i have alredy installed the firmware update and it still not working, can someone help me please

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1 Reply

Razer.Aero
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  • Razer Support
  • September 25, 2023

Hello Nexy_03,

I'm sorry about your Razer Viper V2 Pro wireless connection issue. Have you tried downloading the pairing utility? It's available here and may help you pair your mouse with the wireless USB dongle. If the problem persists, PM with your device serial number and proof of purchase so I can validate its warranty. All the best!