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Razer viper V2 Pro

  • October 30, 2025
  • 2 replies
  • 28 views
willantz

Hi, today i booted the pc and my mouse wouldn’t work. I plugged it in via the dongle and it’s working again but it seems to not be working over USB. I have tried different USB ports and rebooting the mouse but nothing seems to be working. I don’t think it’s charging, so my guess is that it is the USB-C port within the mouse as the dongle still works fine. The mouse has been working great with no connectivity problems at all. 

The mouse is one month out of warranty :( So i thought i’d ask for tips/help here.

I rarely used it wirelessly, so it’s not likely that the port has been worn out from over use. 

This to me was a very expensive mouse and only lasting two years and one month, i think it’ll be my last expensive/Razer mouse that i purchase from now on.  

Is there any way to open up the mouse to check/inspect the port? 

Would Razer repair the mouse for a fee? If so, any idea how much that would be? (UK) 

Anyhow, Thanks for any help you’re able to give. 
 

2 Replies

willantz
  • willantz
  • Author
  • Insider Mini
  • October 30, 2025

Ok, so a little update…..

The mouse is charging, i left it plugged in and the battery went from 40% up to 60%, it just cant be used whilst plugged into the pc anymore, as soon as i plug it into the wireless dongle it starts working again. SO the usb connector in the mouse does seem to be charging the device ok. It’s almost as if there’s an internal switch that isn’t registering that it is connected to the pc for wired use. But the wireless dongle registers fine. I may try and use it wirelessly and use a second usb-c cable to keep it charged. Such a strange issue and i have had zero issues with this mouse in the last two years.  

Just to add, It is not the PC, i have plugged it into my laptop and it is behaving the same. 

willantz
  • willantz
  • Author
  • Insider Mini
  • October 30, 2025

Another little update……

Ok, so this seems to be working great, i have another USB-C cable that fits into the mouse port to keep it charged, and using the OG cable into the wireless dongle is keeping it connected and working with the PC. I’ll be happy with this solution for the time being. I was worried that once the battery drained, the mouse would be totally unusable. But so long as this method keeps working, I'll be happy. 

I thought I'd leave this solution on here in case others ran into the same problem. 

Cheers. 

 

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