Razer Viper V2 Pro connectivity issues | Razer Insider
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Razer Viper V2 Pro connectivity issues

C

Since I got my Viper V2 Pro there have been some connectivity issues but usually they resolve themselves and create no issues. Just this last week though, the mouse stopped connecting to the 2.4ghz dongle entirely. To try and fix this, I bought the Razer Hyperpolling Dongle and the mouse still just won’t connect. It still works when its plugged in but can not seem to connect wirelessly. What should I do?

Best answer by ckuff21

Fixed it, just needed to update the mouse’s drivers! The old 2.4ghz dongle still doesn’t work but that doesn’t matter now.

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pancholr
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  • pancholr
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2 Replies

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  • ckuff21
  • Author
  • Insider Mini
  • 1 reply
  • Answer
  • March 23, 2025

Fixed it, just needed to update the mouse’s drivers! The old 2.4ghz dongle still doesn’t work but that doesn’t matter now.

Y
  • Ylan13
  • Insider Mini
  • 2 replies
  • April 8, 2025

My 2.4 dongle is dead too, now the mouse dongle stopped working, and it seems it is happening to different devices…  We need answers and support on this besides just let dongles die, my mouse isn't even a year old! 😠

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