Razer Viper V2 Pro dongle broken | Razer Insider
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Question

Razer Viper V2 Pro dongle broken

  • November 29, 2025
  • 2 replies
  • 10 views

I just tried to connect my Razer Viper V2 Pro mouse with the dongle but it does not connect. Any USB port I have did not recognize the dongle, even tried it on several laptops and none can recognize it. The mouse works fine when I use the cable directly to the PC. Unfortunately I do not have any warranty anymore. I would love to use the dongle because my PC is next to the TV and the cable is not long enough. Also having a cable throughout the living room does not go well. Is there any possibility to get a replacement @Razer support?

Please help….

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2 Replies

FiszPL
Vanguard
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  • VANGUARD
  • November 29, 2025

Razer.sushi.boi

Hello there, ​@memoriesofmarco!

 

I can check our inventory for a replacement dongle that you can purchase. Please send me a message via PM along with the serial number of your Viper V2 Pro so I can validate it in our system and for proper documentation. Looking forward to your response!

 

*Thread locked to curb conversation to PM.