Hey all, I bought a few viper v2s over the years and I love the mouse, however now I am encountering a problem I am not sure of. The wireless mouse dongle is not longer being detected as a USB device when plugged in to my PC. Normally I would chalk it up to a bad port, or something but I checked its health, and tried on multiple devices that are for sure functional. Do I need to purchase a new wireless dongle, or is there a reasonable fix? I looked around at purchasing a new mouse dongle, and didn’t see a white one to match my mouse, so i would like to avoid that if possible.
Question
Razer Viper V2 Pro Dongle Problem
+1Check windows device manager if the dongle will be visible when you’ll connect to your PC.
If yes, try pair it again with your mouse with this tool https://mysupport.razer.com/app/answers/detail/a_id/6076/kw/usb%20hyperspeed
If not, new dongle will help here (sometimes it’s out of stock, but you can sign up for notification): https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1
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