Razer Viper V2 Pro dongle stopped working | Razer Insider
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Question

Razer Viper V2 Pro dongle stopped working


I bought the mouse last year and did not have any issues prior, but today the dongle just stopped working completely and tried everything to fix it. The mouse still works when I plug it in via cable. 

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3 Replies

FiszPL
Vanguard
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  • VANGUARD
  • 7230 replies
  • June 9, 2023

Not working also on other PCs? Did you’ve checked is it showing in Windows device manager when connected?


  • 0 replies
  • June 9, 2023

Tried connecting it to another computer, same issues. Not detecting anything being connected unless I use the cable


FiszPL
Vanguard
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  • VANGUARD
  • 7230 replies
  • June 9, 2023

So the only way is to RMA the mouse/dongle - contact Razer Support: https://mysupport.razer.com/app/warranty-support/


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