Razer Viper V2 Pro dongle stopped working | Razer Insider
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Hello I hope all is well, it's been a few months since I purchased the Razer Viper V2 Pro it's been working perfectly up until the dongle randomly stopped connecting to the mouse. The mouse itself works fine while it's wired. I tried resetting the frameware to see if that would help, so after I proceeded to update the mouse using the firmware updater it told me to connect the USB dongle to my PC which I did however it did not register it as connected. Is there any solution to this or any way to get a replacement dongle so I can continue to use the wireless feature?

Thanks in advance.

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Razer's app sucks. Razer's customer service doesn't help when you need to buy a replacement part, probably because they can't add aren't clear either way. Razer's top of the line pro controller, the Wolverine V2 sucks. The signal is proprietary for the dongle, and they won't share any info to possibly buy a replacement from them because they stopped making it. If they're gonna clown customers like that and stop supporting your products, at least release the software if someone proves serial#

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