Razer Viper V2 Pro Scroll wheel glitching | Razer Insider
Question

Razer Viper V2 Pro Scroll wheel glitching

  • 13 April 2024
  • 1 reply
  • 177 views

I’ve registered my device but for some reason it put the year as 

13 Dec 1901

Instead of Nov 27 2023 which was hilarious but kind of messed me up.  I can’t find a way to get support for the issues i’m having.

Scrolling has become almost unusable.  It’s scrolls up when scrolling down mid scroll.

Scroll down three lines up one the more down while physically i’ve been only scrolling down the entire time.  It doesn’t matter the speed in which I scroll for this glitching to occur.  Tried different mice on the PC without this issue and tried this mouse on another computer with the same issue.  I’m certain it isn’t drivers or my computer at this point it’s clear it’s the mouse itself.


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1 Reply

Hi visionaeroDogwoodRose438,

Let me assist you with your Razer Viper V2 Pro scroll wheel issue. Does the behavior happen while Razer Synapse 3.0 is closed or disabled? Please perform the troubleshooting steps from this article. If the same problem persists, PM with your device serial number and proof of purchase for warranty validation. All the best!

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.