Hey everyone. I'm trying to connect my Viper V2 Pro to my Hyperpolling dongle. In Synapse, when I go to the hyperspeed device, it says it is connected to my mouse. However, when I go to the Viper V2 Pro, it still says "Open Pairing Utility". I've looked online but can't find anything. Is there any way to fix this?
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zackmodras
Hey everyone. I'm trying to connect my Viper V2 Pro to my Hyperpolling dongle. In Synapse, when I go to the hyperspeed device, it says it is connected to my mouse. However, when I go to the Viper V2 Pro, it still says "Open Pairing Utility". I've looked online but can't find anything. Is there any way to fix this?
Sorry to hear about your Viper V2 Pro's pairing concern. Did you try to update your device's firmware? Should the issue persists, please submit a case to our Support Team or send me a PM, so I can help you initiate a case/support ticket. I'll be locking these threads to divert our conversation privately.
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