hello! ive have some issues with my mouse and trying to connect to synapse. if i could please have some information or assistance i would appreciate it! the issue is that its showing “ p/no is invalid “ or incorrect spelling each time i type in my numbers. i bought from a year ago off amazon, so i understand the warranty may be outdated, but if there is something else than can be done please contact me!
Question
Razer Viper V3 pro
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- Razer Support
Hello
Let me help you with your mouse. Can you send me a PM with a photo of your serial number so I can check it in my end? It is composed of 15 alphanumeric characters which you can view at the bottom. You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it
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