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Question

Razer Viper V3 pro

  • May 16, 2026
  • 1 reply
  • 17 views
popylol

The scroll wheel on my razer viper v3 pro stopped randomly working. I tried everything to fix it but nothing seems to work.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@popylol 

I understand that the scroll wheel on your Razer Viper V3 Pro has suddenly stopped working, and that none of the troubleshooting steps you’ve tried have resolved the issue. To further isolate the problem, I’d like to ask a few questions:

  • Is there any accident that might caused the issue to occur?
  • Does the scroll wheel not work at all, or is it intermittent or skipping?
  • Have you tried testing the mouse on a different system or USB port?
  • Are there any signs of debris or obstruction around the scroll wheel?
  • Does the issue occur both in wired and wireless modes?
     

Additionally, please send me a PM and provide the serial number of your device and the troubleshooting steps you’ve already performed so we can avoid repeating them. Thank you!



*Thread locked to curb conversation to PM. 

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