Today I couldn’t turn on my viper v3 pro so I assume it’s out of battery. When I charged it for a while and I looked at the synapse and its still at zero percent.
I have done all the firmware update and everything.
This topic has been closed for comments
- Razer Support
- 1630 replies
Hey there,
Thanks for alerting us about this. Try changing the power source and once the charging indicator is lighting up, leave it for an hour and check Synapse. You can also update its firmware. If that didn’t work, then send me a PM along with your mouse’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.