Hi, mid game this brand new razer viper v3 pro keeps disconnecting I have to connect it to the wire then remove it and it works again but this is a pain during gaming any fix or should I return it to the store ?
and am I eligible for a replacement ?
I purchased this last week from Jarir Bookstore in Kuwait .
Thanks
Hello there,
We can still try some troubleshooting steps. Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
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