Razer Viper V3 Pro randomly stops working

I bought my razer viper v3 about last year, it randomly stopped working a few days ago. I tried making it work again for like one day and it stopped working ever since. When I connected the mouse to the dongle, it showed up on the Razer Synapse app, but it said, “Device is switched off.” I tried holding the power button for like 10 seconds, but it still wouldn’t turn on. I tried connecting the mouse through the USB-C cable; it does not show up on Razer Synapse at all. Do I have to buy a new mouse or is there any solutions to this problem? I would appreciate any help, thank you!