Today, I have received my Razer Viper V3 Pro from Amazon. Upon first impression, it seemed like a great mouse until I noticed that it unfortunately came without the 8k Hyperpolling dongle. Is there anything I can do about this? Pictures below is the S/N and P/N as well as a photo of what was received.
(Removed photo showing the device serial number)
Hi monv1.0,
I’m sorry to hear that your new Razer Viper V3 Pro wireless dongle is missing. Have you tried contacting the reseller to request a replacement? It would be best to take advantage of your store warranty, as you have just received the device. Feel free to PM me if you need further help. Have a great day!
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