I’ve had the mouse for maybe 4-6 months. I cant remember exactly when i bought it. Its been working just up until today where it works when plugged in but not wirelessly. When disconnected from the usb-c, the dongle lights up green. its at 100% battery. Ive updated the firmware, uninstalled synapse, uninstalled from device manager and restarted, plugged in to every usb slot on my brand new pc. I dont know what else to do.
Question
Razer Viper V3 Pro stopped working wirelessly
This topic has been closed for replies.
- Razer Support
Hello there,
It seems like we’re dealing with a hardware fault right here. Where specifically did you purchase it? Let me know via PM along with your Viper V3 Pro’s serial number so I can validate it in our database and for proper documentation. Looking forward to hear from you!
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