Just recently bought the Viper V4 and unboxed it. Downloaded the software and drivers then suddenly it just moves on it own while idle.
Uninstalled Synapse 4 and reinstalled drivers yet it still does it.
It seems to do it more often when using the USB dongle (2.4ghz)
Hi real_oval,
The Razer Viper V4 Pro pointer moving on its own after 10 seconds of idle is likely due to power-saving sleep mode issues in Razer Synapse or 2.4GHz wireless interference. This commonly happens when the mouse wakes up from idle, causing a "flick" or erratic jump. Resolve this by updating firmware, updating Razer Synapse 4, or adjusting power settings. PM me your Razer mouse’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.I’ll use the said info to provide you device-specific software update.
*Thread locked to PM
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
