razer viper v4 pro shows 0% battery | Razer Insider
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Question

razer viper v4 pro shows 0% battery

  • October 14, 2026
  • 1 reply
  • 8 views

ilmnhs

it shows 0% battery wirelessly and wired but sometimes when i hold the power/dpi button for like 1 to 2 seconds the dongle for the viper v4 pro turns off the lights and in synapse 4 the mouse goes away and then it comes back sometimes it still shows 0% but sometimes 100% and im sure that its not 100% because its been a bit since my last charge

im on latest firmware, latest synapse 4 even tried factory resetting my mouse and reinstalling the drivers nothing worked

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1 Reply

Razer.sushi.boi
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Hello there, ​@ilmnhs!

 

Does the charging indicator light up when plugged in? Let me know via PM along with your Viper V4 Pro’s serial number so I can validate it in our database and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.