Razer Warranty Not Honored for Amazon Reseller | Razer Insider
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Razer Warranty Not Honored for Amazon Reseller

  • November 24, 2021
  • 2 replies
  • 87 views

Be careful who the reseller is on Amazon this holiday season. Razer isn't honoring warranty or checking that S/N is legitimate if purchased from an Amazon reseller.
This topic has been closed for replies.

2 Replies

  • Insider Mini
  • November 24, 2021
I assume that doesn't include purchases from Amazon themselves?

Razer.Speedcr0ss
Hey PeachOrangebitCITRINE171 and Brad303! Razer honors purchases from Amazon. However, the team has a way to verify if the invoice is from our reseller partner (Amazon.com Service LLC) and if the presented proof of purchase is authentic. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.