Razer Xbox Unviveral Quick Charging Stand Forza Horizon 5 Issue

I brught a pre owned but never opened xbox forza horizon 5 controller and it came with an unopened charging station and arrived today, i plugged it in and put the controller on thinking the light would go white like instructions said, its been 6 hours and the light kept suddenly flashing red every 20 or so minutes, and i would take the controller off and put it back on immediately and it would stop, how do I fix this?