I am facimg the same issue after a driver update from Nvidia, have you solved this??

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heatfrontTomato704
I have a 2022 Razerblade 14 that I use with a Razer thunderbolt dock. I've been using this setup successfully for a few months now. I recently installed a game that said I should update my graphics driver so I updated to the latest driver on Nvidia's website (3070 laptop). Now though the laptop will not detect my monitors through the dock anymore. I've restarted since I did the update so I can't just roll my driver back through that method. Does anyone know how I can get the monitors detected again?



I tried the whole powering down the dock and the laptop for 30 seconds as recommended on the Razer support page.

j4cHaR
I am facimg the same issue after a driver update from Nvidia, have you solved this??

Hey heatfrontTomato704 and j4cHaR! Sorry to hear that you are experiencing this issue while connecting the external monitors through the Razer Thunderbolt Dock. Did you try updating your NVIDIA driver to version 517.48? Does the behavior happen if plugging a monitor into the laptop without the dock? Allow the team to help you initiate an investigation by sending the following:



a. MSinfo logs.

b. Screenshot of Windows version.

c. Synapse 3.0 logs

d. Send a screenshot of the Nvidia and Intel Driver versions. Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.

e. Photo of the BIOS main tab.



Save the files via Google Drive or any online drive account, then paste the link into your PM. Ensure to set the link's settings that allow access to its content. I'll be locking this thread to divert our conversation privately.

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