RazerCare Store Updates | Razer Insider

RazerCare Store Updates


Userlevel 7

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


If you do not see your accessory or replacement part, it means the item is either out of stock or no longer available for sale.

New Items in the Store 3/16/21

  • Razer Nari Ear Cooling Gel Cushions
  • Razer Nommo Power Adapter
  • Razer Nari USB Dongle
  • Razer Black Shark V2 Pro USB Dongle
  • Razer Basilisk - Quartz Clutch-1
  • Razer Basilisk - Quartz Clutch-2
  • Razer Mamba Wireless Micro USB to USB Cable
  • Razer Wolverine Charging Cable
  • Razer DeathAdder V2 Pro Charging Cable


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable

This topic has been closed for comments

324 Replies

Userlevel 7
salitery
Hello i bought the THX spatial audio online. Where is the activate code? I can not activate it.


Hi there! Have you checked the code on the registered email's spam or promotions folder?
Question for the community, is the Razer Power Bank still on the market or is it no longer being manufacturered?
Apologies for posting this here, but can anyone tell me why I get a message saying I can't access the index page every time I try to make a post? Hopefully it'll let me reply to an existing post
Is there a chance at all that Hammerhead TW Silicone Tips will be added to this? I lost mine shortly after purchase and have not had any luck getting help with replacements.
valrent code cant redeem.these error r shown.
I did a Order using Razer Sotore Online from Ireland.
The store debited the value from my card and the page return a error...
I dont know if my order was processed properly....
😞
Don't purchase at Razer Store. Once you place an order, you'll never get an update on that, nor will they ship the items to you. And you won't be able to receive an order confirmation email until you contact the contact them. I've contacted the customer service for so many times, and it has always been "department A is waiting for a response from department B." Extremely disappointed.
I am trying to find a wrist rest for the Black Widow Chroma v2. I just bought a full size Ergonomic wrist rest, and it does not fit the keyboard or does it lock magnetically to my keyboard like my old one. I have looked everywhere for one, this is a huge pain in the neck for me.
Userlevel 7
Hey everyone! If you need to contact our Support Team, you can submit a case by clicking this link. Allow the team to send you a follow-up within the next 24-48 hours. Thanks.
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable


I need to purchase a battery for my 2017 Razer blade pro. I tried to do it through customer support but they wouldn’t do it without replacing my motherboard. Can I purchase a battery to put in myself???
Userlevel 7
JoshBowling1980
I need to purchase a battery for my 2017 Razer blade pro. I tried to do it through customer support but they wouldn’t do it without replacing my motherboard. Can I purchase a battery to put in myself???


Were you able to send the laptop before? The Support Team recommends a laptop to be diagnosed first before putting in any replacement parts to avoid issues in the future. Also, Razer does not sell batteries as a replacement part. Should you consider sending the laptop in, please click this link.
Long story shortened....I sent the laptop in because the battery had bloated severely and was distorting the chassis as well as the laptop has always shut down without warning when I am gaming since the day I got it. (I called in to customer support right after I bought it and they said it sounded like it was overheating and I should make sure it's well ventilated when playing) They ran tests and found that the motherboard was bad and gave me a quote for about 2K to replace the motherboard and battery. I told them I just wanted the battery then 3 days later I got a new quote with a discount for about 1800 to fix it. I told them I wasn't interested in paying to fix a problem that has always been there on a 3 year old laptop so they sent it back to me with no battery in it and now it's a folding desktop. lol I have played it this way for 3 years. I see no reason to replace the motherboard now if that's been the problem since I got it. Waste of money in my opinion. I just want a battery. lol
Userlevel 7
JoshBowling1980
Long story shortened....I sent the laptop in because the battery had bloated severely and was distorting the chassis as well as the laptop has always shut down without warning when I am gaming since the day I got it. (I called in to customer support right after I bought it and they said it sounded like it was overheating and I should make sure it's well ventilated when playing) They ran tests and found that the motherboard was bad and gave me a quote for about 2K to replace the motherboard and battery. I told them I just wanted the battery then 3 days later I got a new quote with a discount for about 1800 to fix it. I told them I wasn't interested in paying to fix a problem that has always been there on a 3 year old laptop so they sent it back to me with no battery in it and now it's a folding desktop. lol I have played it this way for 3 years. I see no reason to replace the motherboard now if that's been the problem since I got it. Waste of money in my opinion. I just want a battery. lol


Thanks for sharing. Razer wants to eliminate scenarios that could compromise every user's safety and would rather have the laptop sent and run thorough inspections/diagnostic before sending it back to the owner. Feel free to send me a PM together with your email address or previous case number if you want the laptop's concern re-escalated.
Hello,

Do you know where we can get the print-ready file for the Razer Blade laptop keycaps?
I've been wanting to custom make some keycaps with a 3D printer

Thank you 🙂
The 40+ euro shipping price to Romania is just ridiculous. I tried to reason with a support technician because I wanted to replace my destroyed wrist rest but did not get anywhere. Shipping costs more than the actual thing!
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable


hello is there any Razer Nari Essential wireless transceiver dongle avaiable in the store for purchase as of now?
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Hellooooo People!:wink_:
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable


Hello! I have a voucher code for the Razer Viper Ultimate with Charging Dock. I want to claim the Razer Viper Ultimate with Charging Dock Mercury but when I apply the code the page will just refresh and the code that I input will disappear. What should be the problem? Thank you!
Hi all, the display on our (*Omitted) is cracked. We ordered a replacement from LaptopScreen.com and it was the wrong display. Before we try from Ebay, could you share where you got one from? and we need it delivered to Canada. Thanks!
Userlevel 7
Hey DarkSkyBlueworldever171. Thanks for posting your concern here. I suggest contacting our Support Team by clicking this link. Else, send me a PM so I can create a case instead. Let's continue from there.

Hi paulboucheralgolux! Razer does not sell any laptop model's screen as a spare part. It is recommended to send the laptop to our authorized tech in our repair centers so the team can fully test the unit before shipping it out and avoid any future after the repair.
Quero troca meu número ele não e mas velido
JR0nin
Still waiting for the day when Razer launches in India :smile_:
Clock still keep ticking. One day!

True.