I have the model mentioned above. The computer started blue screening the other day. I reset windows, it worked for a while. Then blue screened and is now in a boot loop.
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Were there any changes applied to your system recently before resetting Windows to the factory settings? Let's isolate the problem by performing the steps from this link. If that doesn't help, we may have to submit a recovery image request. Send me serial number of the laptop so I can verify the model and the warranty status.
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