Razor 2fa sms not sending | Razer Insider
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Question

Razor 2fa sms not sending

  • January 2, 2025
  • 2 replies
  • 36 views

DeepGreeneasyspot453

Hello there, I need help whenever I try to purchase the 2fa never sends the code and when I try to send a new code it says unexpected error, Im trying to purchase on a limited time event and is running out of offer time. Can someone help? 

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2 Replies

DeepGreeneasyspot453

 


Razer.Aero
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  • Razer Support
  • January 2, 2025

Hi DeepGreeneasyspot453,

I’ve responded to your message. Please check your inbox and follow the steps I have provided. If the problem occurs, kindly submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

 Have a good one!
 

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